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To report a problem, please contact the Public Service Center at 704-736-8940.
Please provide a street address and location of the issue when reporting.
After hours: 704-735-8202 (Communication Center)
WWTP personnel operate and maintain the WWTP, protecting the water quality of our streams & rivers by assuring all wastewater discharged meets US EPA and NCDENR Permit requirements through monitoring and testing at the plant and throughout the collection system. They work with our industrial customers through a Pretreatment Permitting process by monitoring and testing to keep operating cost at the WWTP as low as possible, and to assist our industry in their efforts to meet US EPA and NCDENR Rules and Regulations imposed upon them.